Refund & Return Policy

At Glam & Carry, we want you to be happy with your purchase. If you are not completely satisfied with your order, we are here to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, the item must:

• Be unused and in its original condition.

• Be returned with its original packaging and tags, where applicable.

• Not show signs of damage, wear, washing, or use.

• Include proof of purchase or your order details.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return, including opened or used cosmetics, personal-care products, and items that have been damaged or altered after delivery.

Sale or clearance items may also be subject to different return conditions.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

Please provide your order number and clear photos of the item and packaging so we can review the issue and help you with a replacement, return, or refund.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If your return is approved, the refund will be issued to your original payment method. Please allow some additional time for your bank or payment provider to process the refund.

Original shipping charges may be non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Return Shipping

Customers may be responsible for return shipping costs when returning an item because they changed their mind or no longer want the product.

If the item was received damaged, defective, or incorrect, please contact us before sending it back so we can provide the appropriate instructions.

Exchanges

If you would like to exchange an item, please contact us first. Exchanges are subject to product availability and the same eligibility requirements as returns.

How to Request a Return

To start a return or report a problem with your order, please contact our customer support team with:

• Your order number

• The reason for the return

• Photos of the product, if applicable

Our team will review your request and provide you with the next steps.

Important Note

We reserve the right to refuse returns that do not meet the conditions described in this policy. This policy does not affect any rights you may have under applicable consumer protection laws.

Glam & Carry
Thank you for shopping with us!